Privacy Policy

Last Updated: 28th October 2024

Step In Sports (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.stepinsports.com.au (the “Site”). Please read this policy carefully to understand our practices regarding your information and how we will treat it. By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
We may collect the following types of information:

Personal Information: When you interact with us, such as signing up for an account, subscribing to our newsletter, or making a purchase, we may collect personal details, including but not limited to your name, email address, phone number, mailing address, and payment information.

Non-Personal Information: We may automatically collect certain information when you visit our Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits. This information is used to help us improve the Site and our services.

Cookies and Tracking Technologies: Our Site may use cookies, web beacons, tracking pixels, and other tracking technologies to enhance user experience. Cookies are small files that your browser stores on your device. You can control cookie settings through your browser and set your preferences to reject cookies, but this may affect certain Site functionalities.

2. How We Use Your Information
We may use the information we collect in various ways, including:

To process and manage your account, orders, and transactions
To improve our Site, products, and services
To send periodic emails and updates related to your orders, requests, or promotional information
To communicate with you, respond to inquiries, and provide customer service
For internal analytics to enhance user experience and optimize the Site

3. How We Share Your Information
We do not sell or rent your information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may engage third-party companies or individuals to perform certain services on our behalf, such as payment processing, shipping, data analysis, and email delivery. These third parties have access to your personal information only to perform these tasks on our behalf.

Legal Compliance: We may disclose your information as required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights or property.

Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you of any such changes in ownership or transfer of your personal information.

4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:

Access to and correction of your personal information
Deletion of your personal information (subject to our legal obligations)
Opting out of certain data processing activities
Withdrawing consent where consent is required
To exercise these rights, please contact us at the contact information provided below.

6. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these other sites and encourage you to review their privacy policies.

7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated date, and you are advised to review this page periodically for any updates.

8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Step In Sports
Email: info@stepinsports.com.au
Address: High St, Golden Square, Vic 3550
Phone: 0418 328 950